Frequently Asked Questions

Yes, all sessions are carefully guided and adapted to each individual. The experiences are calm, gentle and designed to avoid overstimulation, ensuring individuals feel safe and comfortable throughout.

They can explore a range of peaceful and engaging environments, including nature scenes, familiar places, calming oceans, gardens and gentle travel experiences.

Yes, we are fully DBS checked and have over 10 years of hands-on experience working within care settings. This ensures every session is delivered with a strong understanding of resident needs, safety and wellbeing.

Each session typically runs for around one hour, allowing residents to enjoy the experience at a relaxed and comfortable pace.

Sessions are designed for small groups of up to 6 residents, ensuring each individual receives attention, guidance and support.

We manage and guide the session throughout, however we request at least one staff memeber present.

Residents are closely monitored at all times. If anyone feels unsure or uncomfortable, the headset can be removed immediately and they will be supported in a calm and reassuring way.

Not at all. The experience is fully guided, simple and designed for those who have never used virtual reality before.

Yes, all equipment is thoroughly cleaned and sanitised between each use to ensure a safe and hygienic experience for every resident.

We bring all necessary equipment and handle the full setup. All that is needed is a quiet, comfortable space, for residents to sit on a chair and relax. Also the Wifi information to connect to our devices. It can be requested if a bedroom visit is needed (care homes)

Absolutely. Yes, many care homes choose to book sessions on a regular basis, such as monthly visits, to provide ongoing engagement and consistency for residents. We can arrange a schedule that suits your care home’s needs.

You can request a session through our booking page or contact us directly. We will then confirm availability and discuss your requirements before finalising the booking.

Our sessions follow carefully designed experience plans, ensuring each visit offers something different and engaging. While the structure remains consistent, we provide a wide variety of calming and immersive environments so individuals can enjoy new experiences each time.

Yes, a full risk assessment is available and can be viewed here.